Accounts On Call was established in 2009 by Jacqui Ridsdale. Having recently been a victim of the onset of the recession, Jacqui found herself without employment due to the company she was employed by going into voluntary liquidation. After scoping the papers and online job search websites it became evident that not only were there very limited job opportunities , but that the current small businesses would prefer to use outsourced bookkeepers rather than taking on another staff member.